Frequently Asked Questions

Your guide to a seamless shopping experience with Chik.

What is Chik's standard shipping policy?

We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix faster.

How do I return or exchange an item?

If your purchase isn't quite right, you can return or exchange unworn items with original tags within 30 days of delivery through our online returns portal.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Are Chik products ethically sourced?

Sustainability and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.